Privacy Policy

Your privacy is important to us. Learn how PureMyst protects and manages your personal information.

1

Introduction

At PureMyst, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or purchase our products.

By using our website and services, you consent to the practices described in this policy. We may update this policy periodically, and we encourage you to review it regularly.

2

Information We Collect

We collect information to provide better services to our customers:

Personal Information

  • Name, email address, and phone number
  • Shipping and billing addresses
  • Payment information (processed securely through our payment partners)
  • Product preferences and purchase history

Technical Information

  • IP address and browser type
  • Device information and operating system
  • Website usage data through cookies and analytics
  • Location data (for delivery purposes)
3

How We Use Your Information

We use the collected information for the following purposes:

  • Process and fulfill your orders for water purification systems
  • Schedule installation and service appointments
  • Provide customer support and technical assistance
  • Send important updates about your orders and services
  • Improve our products, services, and website experience
  • Send marketing communications (only with your consent)
  • Comply with legal obligations and prevent fraud
4

Data Sharing & Disclosure

We do not sell your personal information to third parties. We may share your information with:

  • Service Providers: Logistics partners for delivery and installation
  • Payment Processors: Secure payment gateways for transaction processing
  • Technical Support: Authorized service technicians for maintenance
  • Legal Requirements: When required by law or to protect our rights

All third-party partners are contractually obligated to protect your information and use it only for the services they provide.

5

Data Security

We implement appropriate security measures to protect your personal information, including:

  • SSL encryption for data transmission
  • Secure payment processing
  • Regular security assessments
  • Limited access to personal data
  • Employee privacy training
6

Policy Updates

We may update this privacy policy to reflect changes in our practices or legal requirements. Significant changes will be notified via email or website notice.

Last Updated: October 2025

Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate data
  • Request deletion of your data
  • Object to data processing
  • Data portability
  • Withdraw consent
Contact us to exercise any of these rights.

Contact Us

For privacy-related questions or to exercise your rights:

privacy@puremyst.in
+91-XXXXXXXXXX
Response Time: We respond to privacy inquiries within 48 hours.

Additional Information

• We retain personal data only as long as necessary for the purposes collected

• Cookies help us improve website functionality - you can manage preferences in your browser

• We do not knowingly collect information from children under 16 without parental consent

• International data transfers follow applicable privacy laws and safeguards

© 2026 PureMyst. All rights reserved.

This privacy policy is compliant with applicable data protection regulations.